Terms of Service

1. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Offered

We offer the following services:

• Biotherapy Services: Energy healing and therapeutic sessions
• Bioenergy Healing: Holistic energy work and chakra balancing
• Digital Books: E-books on wellness, spirituality, and personal development
• Poetry Collections: Digital and physical poetry books
• Certificates: Completion certificates for courses and sessions
• Consultations: Personal guidance and coaching sessions

3. Medical Disclaimer

4. Digital Product Sales

4.1 Books and Poetry

• All digital books and poems are delivered electronically
• You receive a personal, non-transferable license to use the content
• Sharing, copying, or distributing our content without permission is prohibited
• Physical books, when available, are shipped according to our shipping policy

4.2 Refund Policy

• Digital products: 7-day refund period from purchase date
• Physical products: 14-day return period in original condition
• Services: Refunds considered on a case-by-case basis
• Refund requests must be submitted through our contact form

5. Service Sessions and Appointments

5.1 Booking and Scheduling

• Sessions must be booked in advance through our website
• Payment is required at the time of booking
• Session times are confirmed via email
• Online sessions are conducted via secure video platforms

5.2 Cancellation Policy

• Cancellations must be made at least 24 hours in advance
• Late cancellations may result in partial or no refund
• No-shows are charged the full session fee
• We reserve the right to reschedule due to unforeseen circumstances

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.

• You may not reproduce, distribute, or create derivative works
• Personal use only - no commercial use without written permission
• Certificates and credentials remain our intellectual property

7. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Share login credentials or accounts
• Attempt to gain unauthorized access to our systems
• Upload or transmit harmful content
• Interfere with other users' experience
• Misrepresent your identity or credentials

8. Payment Terms

• All prices are displayed in the currency specified at checkout
• Payment is processed securely through trusted payment providers
• We accept major credit cards and digital payment methods
• Prices may change without notice, but confirmed orders honor the agreed price
• Failed payments may result in service suspension

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact page. We are committed to addressing your concerns and ensuring a positive experience with our services.